25php Privacy Policy

1. Information We Collect

When you register and use the 25php platform, we collect several categories of personal information necessary to provide you with a safe, compliant, and enjoyable experience. The types of data we collect include:

• Account Information: Your full name, date of birth, email address, mobile number, and any government-issued identification details required for identity verification (KYC). This information is collected at registration and may be supplemented during verification reviews.
• Payment & Financial Data: Details related to your Philippine Peso (₱) deposits and withdrawals, including transaction references, payment method identifiers, and transaction amounts. We do not store complete card numbers or full bank account credentials on our servers.
• Device & Browser Data: Technical information such as your IP address, device type, operating system, browser version, screen resolution, and unique device identifiers. This data helps us secure your account and optimize platform performance for mobile and desktop users across the Philippines.
• Usage Data: Records of your activity on the platform, including pages visited, games played, session duration, login timestamps, and interaction patterns. This helps us improve platform features and detect unusual activity.
• Communications Data: Messages you send to our support team, feedback you submit, and records of any notifications we send to you.

We only collect information that is necessary and proportionate to the purposes described in this policy. You are responsible for ensuring that the information you provide is accurate and kept up to date.

2. How We Use Your Data

25php uses the personal information we collect for clearly defined and lawful purposes. We do not use your data in any way that is incompatible with the purposes disclosed in this policy. The primary purposes for which we process your personal data include:

• Creating and managing your player account, including identity verification and age checks to ensure compliance with the minimum age requirement of 21 years.
• Processing Philippine Peso deposits and withdrawals securely, and maintaining accurate transaction records as required by our financial compliance obligations.
• Providing customer support and responding to your inquiries, complaints, or requests in a timely and effective manner.
• Detecting, investigating, and preventing fraudulent activity, money laundering, unauthorized access, and other prohibited conduct that may harm the platform or its users.
• Personalizing your experience on the 25php platform, including recommending relevant games and promotions based on your activity and preferences.
• Sending you important service communications such as account updates, security alerts, and policy changes. Where permitted and with your consent, we may also send promotional messages about new features and offers.
• Fulfilling our legal and regulatory obligations under Philippine law, including record-keeping requirements and cooperation with authorized regulatory bodies.

We process your data on the lawful bases of contractual necessity, compliance with legal obligations, legitimate interests, and — where applicable — your explicit consent. You may withdraw consent for non-essential processing at any time by contacting our support team.

3. Cookies & Tracking Technologies

25php uses cookies and similar tracking technologies to enhance your browsing experience, maintain session security, and collect analytical data about platform usage. Cookies are small text files stored on your device that allow us to recognize you between visits and deliver a consistent, secure experience on both mobile and desktop.

We use the following categories of cookies:

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in securely and security tokens that protect against cross-site request forgery. You cannot opt out of essential cookies while using the platform.
• Analytical Cookies: Help us understand how players interact with the platform by collecting aggregated, anonymized data on pages visited, session lengths, and navigation paths. This data guides our ongoing improvements to platform performance and user experience.
• Preference Cookies: Remember your settings and preferences — such as language or display options — so you do not have to reconfigure them on every visit.
• Marketing Cookies: Used only with your explicit consent, these cookies help us deliver relevant promotional content. You can withdraw this consent at any time.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the 25php platform. For more information on how to manage cookies, refer to your browser's help documentation.

4. Data Storage & Security

We take the security of your personal data seriously and implement robust technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. All data transmitted between your device and the 25php platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your personal and financial information remains confidential during transmission.

Your data is stored on secure servers with access restricted to authorized personnel only. We apply strict access controls, authentication requirements, and audit logging to all systems that process personal data. Payment-related data is handled in accordance with the security standards applicable to Philippine financial transactions, and full payment credentials are never stored in plain text on our systems.

We retain your personal data only for as long as is necessary to fulfill the purposes described in this policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized. While we apply best-practice security measures, no system can guarantee absolute security; if you suspect any unauthorized access to your account, please contact our support team immediately at [email protected].

5. Sharing Data With Third Parties

25php does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share your data with trusted third parties in the specific circumstances described below, and only to the extent necessary for each purpose.

• Payment Processors: To facilitate Philippine Peso deposits and withdrawals, we share necessary transaction data with licensed payment providers operating in the Philippines. These providers are contractually bound to handle your data securely and only for payment processing purposes.
• Game Providers: To deliver the games available on the platform, limited session and gameplay data may be shared with our licensed game providers. This data is used solely to operate and display the games you play.
• Identity Verification Services: To meet our Know Your Customer (KYC) obligations, we may share identification documents and personal details with accredited verification partners. These partners are bound by strict confidentiality obligations.
• Regulatory & Legal Authorities: We may disclose personal data to Philippine government agencies, law enforcement bodies, or regulators where required by law, court order, or to protect the rights, property, or safety of 25php and its players.

All third parties with whom we share data are required to maintain appropriate security standards and are prohibited from using your data for any purpose beyond what is strictly necessary. We conduct due diligence on our third-party partners to ensure they meet our data protection standards.

6. Your Rights Over Your Data

As a player on the 25php platform, you have meaningful rights over your personal data. We are committed to respecting and facilitating these rights in accordance with applicable Philippine data protection legislation. Your key rights include:

• Right of Access: You may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable period and provide your data in a clear, readable format.
• Right to Correction: If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can also update basic account details directly through your account settings.
• Right to Deletion: You may request the deletion of your personal data where it is no longer needed for the purposes for which it was collected, or where you withdraw consent on which processing was based. Please note that some data may be retained where required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.
• Right to Object: You have the right to object to certain types of data processing, including direct marketing communications. You may opt out of marketing messages at any time without affecting your ability to use the platform.
• Right to Data Portability: Where technically feasible and legally applicable, you may request that we provide your data in a structured, machine-readable format.

To exercise any of these rights, please contact our support team at [email protected] with your account details and the specific request. We may need to verify your identity before processing your request to protect the security of your account.

7. Protection of Minors

25php is strictly an adults-only platform. Access to our services is limited to individuals who are at least 21 years of age, in accordance with applicable Philippine gaming regulations. We do not knowingly collect personal information from anyone under this minimum age. If you are a parent or guardian and believe that a minor has registered on the platform or provided us with their personal data, we ask that you contact us immediately at [email protected] so that we can investigate and take prompt corrective action.

Where we identify or are made aware that personal data has been collected from a person who does not meet our age eligibility requirements, we will delete that data without delay and close the associated account. We employ age verification checks as part of our registration and KYC processes to minimize the risk of underage access. We take our responsibility to protect minors seriously and continuously review our verification procedures to strengthen this safeguard for all players in the Philippines.

8. Updates to This Policy

25php reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify registered players via the email address on their account. We encourage you to review this page periodically to stay informed of how we handle your personal data.

Your continued use of the 25php platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and may contact our support team to discuss the closure of your account and the handling of your remaining data. We will always act in accordance with the version of the policy that was in effect at the time your data was collected until an updated policy is accepted by you.